Trust, empathy, social identity, and contribution of knowledge within patient online communities

نویسندگان

  • Jing Zhao
  • Kathleen Abrahamson
  • James G. Anderson
  • Sejin Ha
  • Richard Widdows
چکیده

Hypothesis Hypothesis1: Trust is positively related to empathy in patient online communities (POC). Hypothesis2: Social identity is positively related to expressions of empathy within patient online communities. Hypothesis 3: Development of shared social identity is positively related to the likelihood that an individual will share personal knowledge or experiences in a POC. Hypothesis 4: Empathetic exchange is positively related to the contribution of information and knowledge in patient online communities.

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عنوان ژورنال:
  • Behaviour & IT

دوره 32  شماره 

صفحات  -

تاریخ انتشار 2013